Frequently Asked Questions
Everything you need to know about shopping with Louve Collection.
What is the standard shipping timeframe?
We offer express shipping worldwide. Domestic orders typically arrive within 2-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Please visit our Returns Portal to start your request and receive a shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Are your materials sustainably sourced?
Louve Collection is committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placement by emailing our support team, but we cannot guarantee changes once the order has entered the packing phase.